The Division of Professions and Occupations occasionally receives reports of scam attempts from licensees. These scams usually involve suspicious phone calls or letters saying that the person's license is under investigation and requesting some sort of payment to "clear" the investigation.
To protect yourself, keep the following in mind:
- Should a complaint be filed against your license, you will receive an email notifying you of the complaint and requesting a response. This initial notification will never request a payment.
- While some violations do carry a fine, this fine will be determined by the Board or the director following an investigation of a complaint. You will receive notification of a complaint before you will receive any information about a fine being levied.
- Fines issued by the division or its boards are only payable by check or money order, not by credit card, gift card or other means. Payments should be mailed to 1560 Broadway, Suite 1350, Denver, CO 80202.
- The division will not connect you to the FBI or another agency via a secure line.
- Letters from scammers will often contain misspellings, grammatical errors and factual errors.
If you are contacted by someone attempting one of these scams, you may report it to the Office of Attorney General at https://stopfraudcolorado.gov/ . We also encourage you to report the scam to the division at dora_dpo_licensing@state.co.us so we can make other licensees aware.