Before Filing a Complaint
Learn about the complaint process by reading our Complaint FAQ.
Filing a Complaint
Complaints may be filed in two ways:
- File an online complaint.
- Using our Online Services you may file a complaint online.
- File a paper complaint.
- Filing a paper complaint and mailing it to the Division.
Although anonymous complaints are accepted, we encourage you to provide your contact information to help us thoroughly address the complaint. If we don't have enough information, the board or program may dismiss your complaint if they are unable to contact you for additional information, if needed.
If you have a complaint about your insurance (payment of claims, denials, customer service, etc.) please submit a complaint to the Division of Insurance.
More Information
For helpful videos on Filing a Complaint, What Happens After Filing a Complaint and more, you can review on our Informational Videos Page.